Escola de Bateria
Terms and Conditions

WORKSHOP REFUNDS

Participants who booked a ticket for a workshop which has now been rescheduled because of COVID 19 may have a full refund if they cannot make the newly scheduled dates for said rescheduled workshop. If you would like to cancel your booking because the new dates do not suit, in the spirit of supporting artists, we would please encourage you to find someone who can buy your ticket from you so as artists we are not loosing out so much. Any cancellations must be requested with us no later than 14 days from the date we have emailed the address you used to make your original booking to inform you of the date change.

 

EARLY BIRD AND DISCOUNTED TICKETS
No refunds will be given for cancellations of early bird, discounted tickets or tickets purchased using a discount code.

FULL PRICE TICKETS
Refunds for workshops and courses will be issued as detailed below. 
- For cancellations made within 28 days of the workshop/start of a course, we will refund 70% of your ticket price.
- For cancellations made within 21 days of the workshop/start of a course, we will refund 50% of your ticket price.
- For cancellations made within 14 days of the workshop/start of a course, we will refund 30% of your ticket price.
- No refunds will be given for cancellations made within 7 days of a workshop/start of the course 

To request a refund please contact us here

NAME CHANGE

EARLY BIRD AND DISCOUNTED TICKETS

No name changes are allowed for early bird, discounted tickets or tickets purchased using a discount code.

NB*** we will issue name changes for all tickets bought before COVID restrictions began for FREE. Any changes much be made within two weeks of us notifying you of the date change for the event.

FULL PRICE TICKETS
Name changes for full price tickets are available up to 7 days before the workshop start time. Name changes will incur a charge of £5 per person.

To request a name change please contact us here

 

NO SHOW

No refunds can be given to participants who do not attend a workshop/course. Your fee cannot be transfered to another workshop.

 

CANCELLATIONS

In the unlikely event of a workshop/course being cancelled by jppercussion a full refund will be given. No liability is accepted for additional costs incured by the student.

 

SAFETY

Every participant is responsible for looking after their own safety and property.

Participants are encouraged to use hearing protection during sessions. Hearing protection must be provided by the participant but may also be on sale at the workshop.