Carnaval_banner_650x5000.png

Terms and Conditions

WORKSHOP REFUNDS

DISCOUNT CODES AND DISCOUNTED TICKETS
No refunds will be given for cancellations of tickets which were purchased using a discount code and at a discounted rate.


EARLY BIRD / FULL PRICE TICKETS

Refunds for workshops ad courses will be issued as detailed below.

- For cancellations made within 28 days of the workshop/start of a course, we will refund 70% of your ticket price.

- For cancellations made within 21 days of the workshop/start of a course, we will refund 50% of your ticket price.

- For cancellations made within 14 days of the workshop/start of a course, we will refund 30% of your ticket price.

- No refunds will be given for cancellations made within 7 days of a workshop/start of the course 

To request a refund please contact us here

NAME CHANGE

TICKETS PURCHASED USING A DISCOUNT CODE
No name changes are permitted for tickets purchased using a discount code.

EARLY BIRD / FULL PRICE TICKETS
Name changes for early bird or full price tickets are available up to 7 days before the workshop start time. Name changes will incur a charge of £5 per person.

To request a name change please contact us here

 

NO SHOW

No refunds can be given to participants who do not attend a workshop or course. Your fee cannot be transfered to another workshop.

 

CANCELLATIONS

In the unlikely event of a workshop/course being cancelled by Carnaval Transatlântico a full refund will be given. No liability is accepted for additional costs incured by the student.

 

SAFETY

Every participant is responsible for looking after their own safety and property.

Participants are encouraged to use hearing protection during sessions. Hearing protection must be provided by the participant but may also be on sale at the workshop.